General Information

There are several ways to migrate your messaging system. This article gives a short introduction to the different options. The decision you will take will vary depending on several parameters: How much time do you have for the migration? What is the volume of data to migrate? What is the available bandwidth? How long do […]

This article is about the Cloudiway SharePoint Online Sites Migration Product. The SharePoint Online Migration Solution provides more details about the functionalities of the sharePoint migration product. What is migrated? Top Navigation bar Quick Launch bar Permissions at site level. Structure of site Welcome Page URLs (rewritten during the migration) Document Libraries Lists (Discussion boards, Microfeeds, […]

This articles explains how to use the dashboard of the Cloudiway migration product to verify the usages of your Cloud migration licenses. For a full capability of the solutions covered by the Cloud Migration engine, you can check the Cloud Migration product home page and the Cloud migration solutions homepage. Having access to the admin […]

This articles explains how to use the dashboards of the Cloudiway migration product to monitor your Cloud Migrations For a full capability of the solutions covered by the Cloud Migration engine, you can check the Cloud Migration product home page and the Cloud migration solutions homepage. Cloud Migration Dashboard Dashboards are essential for monitoring your […]

While using Cloudiway’s migration products (File, Mail, Groups, Site), various statuses indicate the progress of every action that has been made. Possible statuses that a user can get are: Not started This is the default status when a user is first created. You can launch an audit. You can start a preprocessing. You can start the […]

This article explains the difference between the free support and the consulting services proposed by Cloudiway when you are using the cloud migration platform. While both focus on helping customers, the difference between consulting services and support is that consulting services is a specific type of customer service involving other skills than documentation, product feedback, […]

Cloudiway has support and analysis tools. Cloudiway support is free but can’t be unlimited, please make sure you have read and accepted all the conditions explained in the following article before opening a ticket: Support Rules   Once you have created your account, your project, purchased licenses and followed the admin guides. Our support entry point […]

Cloudiway support is free but can’t be unlimited. Cloudiway has support rules to minimize time spent on processing and solving tickets.  This is the price to pay to keep support free. If you do not agree with the following rules of free support, you have the ability to purchase paid services or paid support.   […]

This article covers the primary performance considerations when migrating files between cloud providers   1. Microsoft Import Service instead of CSOM For migration to Microsoft 365, Cloudiway is leveraging the Microsoft Import Service. It is usually the bottleneck of the migration. Why are we using this service? Files can be migrated to SharePoint (SharePoint sites, […]

This article explains how to pay an invoice in the Cloudiway Migration Platform. You should use this procedure in case if you need to pay an invoice already prepared by our sales team.   To pay your invoice, log into your account at https://portal.cloudiway.com/   From the main screen, use the dropdown button SHOP then click on […]