General Information

How Does Delta Pass Work During a File Migration?

This article explains how delta pass works during a File Migration The Cloudiway File migration tool allows unlimited delta passes up to 90 days from the initial migration. Each pass is considered a delta pass. During a delta pass, the Cloudiway platform checks if a file has already been migrated. If it has, it compares […]

Google Workspace To Office 365 FAQs

Following the Google Workspace (G Suite) to Office 365 solution page, the what is migrated and what are the limitations page including a complete list of items. You will find below our answers to the most FAQs (Frequently Asked Questions) on G Suite to Office 365 migration. General Google Drive Gmail Mail Calendar Contacts Google Sites Miscellaneous 1. […]

How Does The Free/Busy Work?

Free/Busy is part of the coexistence range of tools: it manages cross-platform communication with no impact on the end-user. It provides a seamless connection between vastly different remote systems, such as G Suite (Google Apps), Office 365, and Exchange. Free/Busy lookup service allows the end-user to query calendar availability through two or more different systems. […]

Free Busy Queries Between Google And Office 365

The main feature of the coexistence server is to perform Free busy queries between Google Apps, Office 365, and Exchange servers. This allows the sharing of free/busy information between Google, Office 365, and Exchange servers. Cloudiway coexistence server is a set of services that enables Google Apps, Office 365, and Exchange to query the calendar […]

Support Credit Rules

Basic (Free) support is included within any licenses* Free support doesn’t mean unlimited support. The following logic applies to determine the amount of free support available and how it is used. Usually, the quantity of free support is sufficient for your project but it may happen that the ratio of support consumed versus the number […]

How MS Teams Migration Works

This article explains what Teams migration does and how it works. First, there is a discovery on the platform that discovers all the teams and groups. Once the groups and teams are discovered, the Preprocessing task recreates all the Groups and Teams, creates the associated SharePoint sites, and migrates the memberships (Owners and Members of […]

How GALSync fields are mapped between tenants

Transforming data, between 2 different tenants on G Suite and Office 365 leads to data loss. Some data are lost because the contact could not recognize the data from the source. The GALSync product takes users and groups from the source and transforms them into a new source contact. Here is how the data is […]

What are Cloudiway’ features?

Cloudiway platform has an extensive list of tools and features, as it is constantly evolving, this list is constantly growing ? Available tools: Mailbox migration File/Drive migration Collaboration Site migration Groups migration Archive migration Enterprise coexistence Calendar Free/Busy synchronization for users on different systems GALsync to automatically synchronize global address lists Features: Audit your architecture Import […]

License Management

In this article, we will explain: How to display your license summary. How and when a license is burned (consumed) or expired after 3 months of unlimited delta passes. The differences between the Trial, Nonprofit, and Standard licenses. How to select the license type. How to limit the number of Licenses per project. 1. License […]

Cloudiway Performance

There are several considerations regarding email migration performance. The Cloudiway migration platform uses all available resources to provide the fastest migration possible and can support both small and large migrations. The on-demand migration engine allocates the capacity that you need to migrate the volume of data of your choice in the time slot you have […]

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