Plan & Prepare

Cloudiway migrates Google Vault mail archives and Office 365 In-Place archives to any target. This article explains the pricing system. Google Vault and Office 365 mail archive migrations are migrated the same way as the standard mail. To migrate your archives, you should buy an individual Archive migration license per user and set up a separate list of mail archives for migration. […]

As explained in move domain between office 365 tenants article, it is difficult to migrate a domain name from one Office 365 tenant to another. This is because during such migration, the domain name could be unavailable for two days and mail delivery is affected during this time. Fortunately, there is an alternative solution. Cloudiway provides […]

This article describes the steps and the order to follow to transfer your domain between two Office 365 tenants and to minimize downtime on inbound mail when using the Cloudiway Mail Routing tool. Note that this tool requires Cloudiway Services assistance.  You must reach out to Cloudiway Services at least 5 business day’s in advance […]

When migrating mailboxes from Zimbra, IMAP, or O365 to O365 you may find that a source administrator account is not an option to be used during the setup of the migration tools.  Instead, you will need to ask the user for the credentials to their source mailbox.  This is possible when using the Cloudiway mail […]

This article explains how to configure a Zimbra Connector to use the Cloudiway migration platform to migrate Zimbra to Microsoft 365 or Google Workspace. Go to Connectors, click NEW, select Connector Type Zimbra. Enter the Connector Name, check Mail. In the Connector Configuration: Enter the Administration Server Name, the Server Name, Administrator Account. Domain Names: […]

This article explains how to migrate Exchange to Office 365 using Cloudiway.   1. Create an Exchange On-Premises source connector Click on Connectors > New. Select Connector Type Exchange On Premises. Set a Connector Name, select Mail then click on NEXT. Enter the different settings: Domain Names – Enter the SMTP domain names of the […]

This articles applies to the GalSync product to synchronize Global address lists between On-Premises and Google Workspace or Microsoft 365. When setting up your GALSync on-prem project, you may find that it is beneficial to synchronize specific OU’s rather than use the built-in filtering options available in the Cloudiway tool.  This is achievable by editing […]

Cloudiway uses impersonation for accessing user mailboxes when migrating Exchange to Microsoft 365 (Office 365) Cloudiway automatically configures impersonation if the account defined in the connector is the administrator of Exchange. How to set impersonation permissions in Exchange 2010 or later Sometimes, the automatic procedure doesn’t work. For example, if the migration account defined in the connector is […]

This article explains how to migrate Zimbra to Microsoft 365 (Office 365) or to Google Workspace For more details, please check out our admin guide. The Cloudiway migration platform supports Zimbra server migration. There are two modes of migration: migration with an admin account that has all necessary delegations to all mailboxes; and, self-service migration […]

Problem: During a File migration or Preprocessing, you are facing the error message “OneDrive account not found” or “User’s mysite not found”. Cause: The OneDrive account is not found, either in the source or in the target. You can check in the error message if the problem is occurring in the source or target. It’s […]