Exchange

Your hitting the following error message: accessing_ws_metadata_exchange_failed: Accessing WS metadata exchange failed. Currently, we have seen this error message only when migrating from GoDaddy. Thi...

Problem While performing a Free/Busy lookup of one of your users in Exchange, you are able to get the availability only for the next 62 days. So while performing your requests you see the error messag...

Problem During migration to Office 365, you have noticed the following error: “Failed to write Mail:[Title of your message] ErrorMessageSizeExceeded” Cause The mail is larger than the Exchange Web...

Problem While migrating a user to Office 365 or Exchange using Cloudiway, you see the following error: “Test connection Error No mailbox with such guid”. Cause The target email is incorrectly conf...

Unable to access an account or mailbox. Problem During migration to Exchange or Office 365, you’re hitting the following error: Unable to access an account or mailbox. Cause Most probably, Office 36...

Problem While migrating a user to Office 365 or Exchange using Cloudiway, you see the following error : “The SMTP address has no mailbox associated with it” or “The SMTP address has no mailbox a...

Problem You’re getting this error message when the source or target Exchange server (or office 365) is not accessible anymore. Cause The connection to the source or to the target Exchange server may...

Problem You start mail migration of selected users and you see the following error: Autodiscovery not set. Trying hardcoded serverName value Cause Cloudiway uses the autodiscovery mechanism to determ...

This KB article will help you to troubleshoot your configuration for the Free/Busy component of Cloudiway’s enterprise coexistence service. Always check the User list On the Cloudiway platform, in t...

There are several considerations regarding email migration performance. The Cloudiway migration platform uses all available resources to provide the fastest migration possible and can support both sma...