Cannot Find The Source Folder To Migrate

The Cloudiway File migration product allows to migrate a specific folder.

When choosing this option, you may hit one the following error:

“Cannot find the source folder to migrate, Verify the folder ID specified”.

“Cannot find the source folder to migrate, Verify the folder path”.

Cause: 

Most likely, you have specified an incorrect folder ID or path, or this folder is set to not to be migrated.

Resolution:

Please follow these steps to find the cause of the problem and how to resolve it.

1. Make sure the folder exists in the drive and that it’s owned by the user you’re trying to migrate.
2. Make sure you have specified the correct folder ID or path in the source email field of your file user, read more here.
3. Verify that the folder does not exist in the “Folders to be excluded” list. (The list can be found under File Migration -> Global Settings).