How to whitelist Cloudiway domain?

Cloudiway platform may send emails to endusers.

It is the case for self service migration emails for migrating:

If these emails are categorized as SPAM by your antispam policies, you should whitelist the Cloudiway domain.

For reference, we are providing the procedure for Microsoft 365 and Google Workspace.

The following procedures whitelist

More precisely, is sending the emails. You may adapt these procedures to whitelist only this email address.


Whitelist in Microsoft 365

Navigate to

Click on Anti-Spam inbound policy (default) and click on Edit allowed and blcoed senders and domains


Click on Allow domains and add

Allow Domain



Click on Save.

Try to resend the self service migration link. It should not arrive anymore in SPAM

Whitelist in Google Workspace

Follow this article to whitelist

Navigate to

In the Admin console, go to Menu ""and then"" Appsand thenGoogle Workspaceand thenGmailand thenSpam, Phishing and Malware.

Scroll to Spam and click Configure or Add another rule.

In the Add setting box, enter a unique name for the setting.

Select Bypass spam filters for messages from senders or domains in selected lists

Create or select an Address List and add

Google Antispam

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