Impersonation Permissions in Exchange 2010+

Manually configure impersonation when automatic setup fails.

Last updated: 2025-01-15 Plan & Prepare

Overview

Impersonation access allows Cloudiway to retrieve mailbox data on behalf of users during Exchange to Microsoft 365 migrations. This is essential for the migration account to access all user mailboxes.

Automatic vs Manual Setup

Cloudiway typically configures impersonation automatically if the connector account has Exchange administrator privileges. Manual setup is only needed when automatic configuration fails.

How Impersonation Works

👤
Migration Account
Your admin user
🔑
Impersonation
Acts as each user
📧
User Mailboxes
Access granted

When Manual Setup is Needed

Manual Configuration Required When:

The migration account lacks Exchange administrator privileges

Automatic setup failed during connector configuration

Security policies prevent automatic role assignment

Setup Steps

Exchange Management Shell Command

Run the following PowerShell command in the Exchange Management Shell to grant impersonation permissions:

New-ManagementRoleAssignment –Name "Impersonation MAAS" ` –Role "ApplicationImpersonation" ` –User "yourdelegateduser"

Parameters Explained

  • -Name: A friendly name for this role assignment (can be any descriptive name)
  • -Role: Must be "ApplicationImpersonation" - this grants the impersonation capability
  • -User: Replace with the actual account name defined in your Cloudiway connector

Replace the Username

Make sure to replace yourdelegateduser with the actual username of the migration account you configured in the Cloudiway source connector.

Example

If your migration account is migrationadmin@contoso.com:

New-ManagementRoleAssignment –Name "Impersonation MAAS" ` –Role "ApplicationImpersonation" ` –User "migrationadmin@contoso.com"

After Configuration

Once the impersonation permissions are configured:

  • Return to Cloudiway and test the connector
  • The migration account can now access all user mailboxes
  • Proceed with user list creation and migration

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