Problem
While migrating from Zimbra you noticed the following error in your logs:
“Fatal error during migration process: Failed to authenticate: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond”.
Cause
The Zimbra server blocked the connection. Most probably there are some security restrictions configured (firewall, server settings, IP restrictions).
Resolution
Make sure that there are no restrictions configured (firewall and proxy settings).
If needed, please log a ticket through our Support portal to get an IP to authorize it in your infrastructure.