General Info

Cloudiway Security

Enterprise-grade security protecting your data throughout the migration process.

Overview

Cloudiway implements comprehensive security measures to protect your data during migration. Built on Microsoft Azure infrastructure with SOC 2 Type 2 certification, the platform ensures security, availability, and confidentiality at every step.

🛡️

SOC 2 Type 2 Certified

Validated by Deloitte

Security
Availability
Integrity
Confidentiality
Privacy

Infrastructure & Hosting

Cloudiway operates 100% on Microsoft Azure infrastructure, leveraging Microsoft's world-class security certifications and data center protections.

Microsoft Azure

100% hosted on Windows Azure with Microsoft's enterprise security framework.

SOC 2 Type 2

Third-party audit by Deloitte validates security, availability, and confidentiality controls.

Trust Principles

Cloudiway implements five core trust principles aligned with industry standards:

🔒

Security

Physical and logical unauthorized access prevention

⏱️

Availability

Committed operational uptime for all services

Processing Integrity

Complete, accurate, timely, and authorized system processing

🔐

Confidentiality

Information classified and protected per agreements

👤

Privacy

Personal data collected, used, and transferred as committed

Data Protection Measures

Encryption

HTTPS Encryption

All data transmitted between Cloudiway and users is encrypted via HTTPS, including communications with Google Workspace and Office 365.

AES 256 Encryption

User-defined connector credentials are stored encrypted using AES 256 encryption.

Password Hashing

Platform passwords use non-reversible hashing for maximum security.

Backup Policy

Daily backups occur via Windows Azure infrastructure with monthly restore testing to ensure data recoverability.

No Data Storage

Cloudiway never stores your mail, file, or site data. The platform acts as a secure conduit for data transfer. The only exception is Lotus Notes migrations which require temporary data staging.

Data Retention & Deletion

Automatic Data Destruction

Inactive projects (90+ days) trigger automatic data destruction. Three advance notifications are sent before deletion.

Manual Deletion

You can manually delete projects via the project interface. Data remains accessible for up to 10 days before permanent removal.

Audit & Compliance

Cloudiway maintains comprehensive audit trails for accountability and compliance verification:

  • User login activity tracking
  • Configuration change documentation
  • Migration activity logs
  • Compliance verification records

Was this article helpful?

We value your feedback

Help us improve your experience

What would you like to share with us?

Need direct support? Open a ticket