You are migrating a mailbox from Google workspace to a new tenant using the Cloudiway migration tool and you are seeing ignored items.
This article explains what are ignored items.
- You may have ignored mails or ignored calendars if you are migrating between specific date ranges.
- You may have ignored mails if migration of Trash is disabled.
- The platform migrates the mails. When an item is not a mail (for example a calendar invitation, accepted or declined calendar mail), the item is ignored. (But don’t worry, the entry also exists in the calendar and is correctly inserted as a calendar event.).
Ignored Contacts
The platform migrates the contacts but not the suggested contacts.
Suggested contacts are created automatically by the messaging system when it receives an email. These suggested contacts are garbage because they are empty contacts without any information (no address, no phone number, etc…).
They will be recreated automatically by the target system.
Ignored Appointments
Ignored appointments are appointments that have been declined (they are not migrated) or appointments out of the migration window (from/to date).
Ignored Files
Ignored files are Google Forms or Google sites files stored in Google Drive.
These documents cannot be downloaded.