HowTo

The Account Already Has An Active Collection

This article covers the causes and remediation of the “The account already has an active collection” alert message during the invitation process of a user to your collection or project. If the information here is not solving your issue, contact the support team, and we will assist you with your problem. The account already has an […]

Unable to connect to the mailbox in the TARGET error

This article covers the causes and remediation of the “Unable to connect to the mailbox in the TARGET” error message during a Google Groups through Vault to Office 365 migration. If the information here is not solving your issue, contact the support team and we will assist you with your problem. The Unable to connect […]

Tenant and CSV importing for Groups and Users for Signature

Cloudiway can import and use a group of users from your tenant (Office 365 or Google) for the Signature product. 1. Use tenant Groups To assign signatures to users, first, you need to Pull your groups from your tenant into the platform so they are available for assignment. Click the “Get List” button to pull your […]

Manual Connectors Configuration For Signature

1. Office 365 Connector Configuration To create a manual Office 365 connector, you need to be an administrator or have access to the credentials for the Tenant and Azure Active Directory Application sections. In the Administrator Account section, enter your credentials. Azure Application permissions required: User.Read.All Type: Delegated and Application Group.Read.All Type: Delegated and Application […]

Edit Signature Template

If you used a template or created a signature template for Microsoft Office 365 or Google Workspace from scratch, you can add or remove several fields accordingly to your needs from the list on the left, edit your text and/or add images, etc. To edit the signature, in Templates, click EDIT: To add new fields […]

Migrating HTML Content For SharePoint Error

This article covers the cause and remediation of the “Error migrating HTML content” error message during a Google Sites to SharePoint migration. If the information here is not solving your issue, contact the support team and we will assist you with your problem. The error: “Error migrating HTML content for page Test Page: The file […]

File Owner Not Found Error

This article covers the causes and remediation of the “File owner not found” error message during a Google Sites migration. If the information here is not solving your issue, contact the support team and we will assist you with your problem. The File owner not found error: “File owner not found: ” TestDocName.txt” – ID: […]

How To Create A Forwarder In Microsoft Office 365

During your migration, you need to forward emails arriving in an Office 365 mailbox to the source mailbox of the user. This is typically the case if you need a coexistence of two messaging systems spanning a few weeks. Imagine that you have created a user, Bill, in Office 365 and assigned a mail license. A […]

Steps To Update Signature Information For O365 and Google Tenants

Office 365 tenant Following the creation and implementation of your signature to your Office 365 tenant for the first time (see the admin guide here), you may want to add, remove or change some information about the user. Here are the steps that need to be followed to implement the changes to the user’s signatures. […]

Google Sites : 6 Steps To Whitelist Cookies

Performing several actions for Google Sites, modern or classic, you need to whitelist the cookies before. For modern Google Sites, you need to whitelist cookies before the Get List job and for any further actions, like Audit, Pre-processing, and Migration. For classic Sites, you don’t need to whitelist the cookies in order to perform the […]

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