Migrate from GoDaddy to Microsoft 365
Bypass GoDaddy SSO authentication issues for successful migration.
The Challenge
Authentication Problem
The Office 365 migration API cannot authenticate through GoDaddy's Single
Sign-On (SSO) system. When attempting to authenticate, requests are redirected
to sso.godaddy.com, which breaks
programmatic access.
GoDaddy manages Office 365 subscriptions differently than standard Microsoft 365 tenants. Their authentication flow redirects all login attempts through their own SSO portal, which prevents migration tools from establishing API connections.
The Problem vs The Solution
Problem
Solution
Solution
Use the .onmicrosoft.com Domain
Create a dedicated migration account that uses the .onmicrosoft.com
domain instead of your company domain. This bypasses GoDaddy's SSO redirection
and allows direct authentication with Microsoft.
Account Format
migration@yourcompany.com (redirects to GoDaddy) migration@yourtenant.onmicrosoft.com (direct Microsoft auth) Step-by-Step Instructions
Create Migration Account
In your source Office 365 tenant, create a new admin user account.
Use the format: migration@yourtenant.onmicrosoft.com
Don't Assign Company Domain
Important: Do not assign your company domain (e.g., @yourcompany.com) to this migration account. It must only use the .onmicrosoft.com domain.
Assign Admin Permissions
Grant the account Global Administrator or Exchange Administrator role to enable mailbox access for migration.
Configure Cloudiway Connector
Use this .onmicrosoft.com account in your Cloudiway source connector configuration. Authentication will now go directly to Microsoft without GoDaddy redirection.
Test Authentication
portal.office.com using the .onmicrosoft.com address. You should
NOT be redirected to GoDaddy's SSO page.
Key Takeaway
The migration account should exist solely for migration purposes and use only the .onmicrosoft.com domain. This prevents GoDaddy's SSO from intercepting the authentication request, enabling successful API-based migration.