OneDrive Migration Error: Unable to Find Target Drive or Library
Resolve document library location errors during OneDrive migration with proven troubleshooting steps.
Error Message
Unable to find Document List
Problem
During OneDrive or SharePoint file migrations, users encounter an "Unable to find Document List" error. This OneDrive migration error prevents file transfer as the migration platform cannot locate the target destination.
Symptoms
- • Migration fails immediately for specific users
- • Error appears in migration logs
- • Other users may migrate successfully
Root Cause
The platform cannot locate the target document library. This typically occurs when:
OneDrive Not Provisioned
The user's OneDrive has not been provisioned in Office 365. OneDrive provisioning is created on first access, so new users may not have it available.
Target Folder Doesn't Exist
If migrating to a specific folder within OneDrive/SharePoint, that folder may not exist in the target location.
License Issues
The target user may not have a valid Office 365 license that includes OneDrive.
Solutions
1 Run Pre-Processing Task
Execute the pre-processing task for the affected user, which provisions the OneDrive and prepares the target environment for migration.
- Navigate to the Drive Migration section
- Select the affected user(s)
- Click Pre-Processing
- Wait for the task to complete
- Restart the migration process
2 Create Target Folder First
If migrating to a specific folder, create that folder in the user's OneDrive before restarting the migration.
- Access the target user's OneDrive
- Create the folder structure as specified in migration settings
- Restart the migration process
3 Verify License Assignment
Ensure the target user has a valid Office 365 license with OneDrive included.
- Go to Microsoft 365 Admin Center
- Navigate to Users → Active Users
- Select the user and check their licenses
- Ensure OneDrive for Business is enabled
Quick Fix
Prevention
Best Practices
- ✓ Run Pre-Processing First
Always run pre-processing for all users before starting file migration.
- ✓ Verify Licenses
Confirm all target users have appropriate Office 365 licenses.
- ✓ Provision OneDrive in Bulk
Use PowerShell to pre-provision OneDrive for all users before migration.
Pre-Migration Checklist
- All target users have valid licenses
- Pre-processing completed for all users
- Target folders created (if specifying custom paths)
- OneDrive provisioned for all users