Throttling Limit Reached

Understanding the "Throttling limit reached, stopping migration" message.

Last updated: 2025-01-15 Troubleshooting

Overview

The "Throttling limit reached, stopping migration" error occurs during Google Workspace mailbox migrations. This is expected behavior — Cloudiway automatically manages throttling to comply with provider limitations.

Automatic Throttling Management

⚠️
Limit Hit
Throttling detected
⏸️
Auto Pause
18 hours wait
▶️
Auto Resume
Continues migration

Three Primary Causes

Cause 1: Google IMAP Limitations

Google imposes throttling restrictions on IMAP protocol usage. The system allows approximately 2.5-3.5 GB of daily downloads; exceeding this triggers a 24-hour account suspension.

What Happens

  • • Cloudiway pauses migration once limit is reached
  • • Migration resumes automatically after 18 hours
  • • Mailboxes over 10 GB may take up to 3 days to complete

Cause 2: Low Throughput Detection

When fewer than 250 items migrate within one hour, the platform interprets this as throttling regardless of connector type.

Result

The migration enters pending status for approximately 4 hours before automatic retry.

Cause 3: Consecutive Timeout Calls

The system recognizes repeated timeout failures as throttling indicators and automatically halts and reschedules the migration.

Behavior

Migration is paused and rescheduled automatically to avoid further issues.

Resolution

No Action Required

This behavior is intentional and expected. Pending migrations automatically restart without manual intervention, allowing the process to continue at compliant rates.

Large Mailboxes

Mailboxes exceeding 10 GB typically require up to three days for complete migration due to Google's daily download limits. This is normal behavior.

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