Lotus Notes Error: Database Names.nsf Not Found
Verify server connectivity and database filename configuration.
Error Message
Lotus Notes Migration Error
ERROR Database names.nsf not found
This error prevents the migration tool from accessing the Domino directory.
Database Lookup Failed
Possible Causes
Cause 1: Incorrect Server Name
The configured source connector server name may be incorrect. The migration agent cannot connect to the Domino server if the server name doesn't resolve or is misspelled.
Cause 2: Non-Standard Database Filename
The Lotus Notes directory database might not use the default "names.nsf" filename. Some organizations rename this file or use a different directory database.
Solutions
Solution 1: Verify Server Connectivity
Test Server Name
Use the ping
command to verify the server name resolves and is accessible.
Update Connector Settings
If the server name was incorrect, update it in the Lotus Notes connector configuration.
Restart Migration
After correcting the server name, restart the migration.
Solution 2: Update Database Filename
Locate Configuration File
Find the configuration.xml
file downloaded from the Cloudiway platform.
Edit DatabaseName Node
Update the DatabaseName
node with the correct filename used in your environment.
Restart Migration
Save the configuration file and restart the migration process.
Common Alternative Filenames
Configuration.xml Example
<DatabaseName>custom_directory.nsf</DatabaseName>