Get Source Conf Error - GUID Format

Correct AppID or AppRealm configuration to resolve GUID format errors.

Last updated: 2025-01-15 Troubleshooting

Error Message

OneDrive Migration Error

Start() Error for user@domain.com : Get Source Conf Error : Guid should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).

This error indicates an invalid GUID format in your OneDrive connector configuration.

GUID Format

Correct GUID format:

xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

32 hexadecimal digits with 4 dashes

Root Cause

Invalid AppID or AppRealm Setting

This error indicates a configuration problem in the OneDrive source connector. Either the AppID or AppRealm setting contains an invalid value that doesn't match the expected GUID format.

What is a GUID?

A GUID (Globally Unique Identifier) is a 128-bit identifier used by Microsoft to uniquely identify Azure applications. It must follow the exact format: 8 digits, dash, 4 digits, dash, 4 digits, dash, 4 digits, dash, 12 digits.

Solution

Verify and Correct Connector Settings

1

Access Azure Portal

Navigate to Azure Portal → App Registrations → Your Application to find the correct Application (Client) ID.

2

Copy the Correct GUID

Copy the Application (Client) ID exactly as shown. It should look like: a1b2c3d4-e5f6-7890-abcd-ef1234567890

3

Update Connector

In Cloudiway, edit your OneDrive connector and paste the correct GUID into the AppID field.

4

Retry Migration

Save the connector and restart the migration process.

No Extra Characters

Ensure there are no extra spaces, brackets, or other characters when copying the GUID. Paste it exactly as shown in Azure Portal.

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