How Long Are Migration Records Kept?
Understanding Cloudiway's data retention and cleanup policies.
Overview
The Cloudiway migration platform functions as a migration engine, not a long-term synchronization tool. For long-term data sharing needs, Cloudiway offers a separate coexistence platform.
Data Retention Timeline
Manual Deletion
Users can manually remove migration records at project completion by:
- • Deleting users from the Mail User List
- • Closing projects entirely
Automatic Deletion
90-Day Inactivity Rule
Data older than 90 days will be automatically deleted if the migration remains inactive. The platform defines inactivity as no new items migrated within that 90-day window.
How Deletion Works
Deletion occurs per individual migration entry rather than as bulk operations. When automatic deletion occurs, affected users disappear from the Mail User List after the cleanup process.
Cleanup Schedule
Monthly Process
The cleaning process is performed at the beginning of each calendar month. Any migration records that have been inactive for 90+ days will be removed during this process.