admin

Having access to the admin console as a super admin user, you can have a full picture of all the licenses that have been used (burned) and the remaining available. You can find the field “Licens...

Cloudiway uses the autodiscovery process to determine Office 365 servers. This article explains how it works. If you’re not familiar with the auto-discover feature of the exchange servers, please re...

Cloudiway uses impersonation for accessing user mailboxes. Cloudiway automatically configures impersonation if the account defined in the connector is the administrator of Exchange. How to set imperso...

This article explains how Zimbra servers are migrated. For more details, please check out our admin guide. The Cloudiway migration platform supports Zimbra server migration. There are two modes of mig...

Problem During migration or audit from/to Office 365, you have noticed the following error: “Fatal error during migration process: Unable to connect. Please check your credentials. Error message = R...

SharePoint migration: The sign-in name or password does not match one in the Microsoft account system. Problem During migration or Get Sites of SharePoint, you have noticed the following error: “Fat...

Problem During the migration of Google Groups to an Office 365 Unified group or shared mailbox, you have noticed the following error: “Get Groups Error: Login to Google Failed: Invalid Password: Wro...

Problem While migrating your groups, you noticed the following error in the logs: “Fatal error during migration process: Initialization of Office 365 Unified [Name of your group] […] Access Denied...

Problem While migrating from Zimbra you noticed following error in your logs: “Failed to authenticate: permission denied: need right: adminLoginAs for account [user’s account]”. Cause The admin ...

Problem During a Google site migration to SharePoint, the get sites, audit, or migration fails with the following error message: Additional Google authentication is required. Please contact support to...