Having access to the admin console as a super admin user, you can have a full picture of all the licenses that have been used (burned) and the remaining available. You can find the field “Licens...
admin
How Does Autodiscovery Works For Office 365 And Exchange Migration?
Cloudiway uses the autodiscovery process to determine Office 365 servers. This article explains how it works. If you’re not familiar with the auto-discover feature of the exchange servers, please re...
Set Impersonation Permissions In Exchange 2010 Or Later
Cloudiway uses impersonation for accessing user mailboxes. Cloudiway automatically configures impersonation if the account defined in the connector is the administrator of Exchange. How to set imperso...
Zimbra Migration: What You Need To Know
This article explains how Zimbra servers are migrated. For more details, please check out our admin guide. The Cloudiway migration platform supports Zimbra server migration. There are two modes of mig...
Root Element Is Missing – Fatal Error
Problem During migration or audit from/to Office 365, you have noticed the following error: “Fatal error during migration process: Unable to connect. Please check your credentials. Error message = R...
Sign-In Name Or Password Does Not Match (Microsoft Account System)
SharePoint migration: The sign-in name or password does not match one in the Microsoft account system. Problem During migration or Get Sites of SharePoint, you have noticed the following error: “Fat...
Google Groups Wrong Password
Problem During the migration of Google Groups to an Office 365 Unified group or shared mailbox, you have noticed the following error: “Get Groups Error: Login to Google Failed: Invalid Password: Wro...
Access Denied For Google Groups
Problem While migrating your groups, you noticed the following error in the logs: “Fatal error during migration process: Initialization of Office 365 Unified [Name of your group] […] Access Denied...
Zimbra Migration: Failed To Authenticate
Problem While migrating from Zimbra you noticed following error in your logs: “Failed to authenticate: permission denied: need right: adminLoginAs for account [user’s account]”. Cause The admin ...
Additional Google Authentication Is Required (White List The Server Address)
Problem During a Google site migration to SharePoint, the get sites, audit, or migration fails with the following error message: Additional Google authentication is required. Please contact support to...