Error: invalid_grant - Invalid Email or User ID
Verify user accounts exist and email addresses are correctly spelled.
Error Message
Google Workspace Migration Error
Error: invalid_grant
Invalid email or User ID
This error occurs when authenticating to Google during migration.
Email Validation Issue
Root Cause
Email Does Not Exist or Is Misspelled
The email address configured in the platform either doesn't exist in your Google Workspace domain or contains spelling errors. This applies to both source and target email addresses in your migration list.
Common Causes
- • Email address has a typo (e.g., "gmial.com" instead of "gmail.com")
- • User account was deleted from Google Workspace
- • User account was never created
- • Wrong domain used (e.g., company.com vs company.org)
Solution
Verify Email Addresses
Check Google Admin Console
Log into the Google Admin Console and verify the user account exists in your domain with the exact email address.
Verify Spelling
Compare the email in your migration list character-by-character with the actual Google account email address.
Update Migration List
Correct the email address in Cloudiway and restart the migration for the affected user.