Configuration

Problem While migrating from Zimbra you noticed following error in your logs: “Failed to authenticate: permission denied: need right: adminLoginAs for account [user’s account]”. Cause The admin ...

Problem While migrating from Zimbra you noticed the following error in your logs: “… System failure: Request not allowed on port [port]”. Cause The Zimbra server doesn’t accept the requests of...

Problem While migrating from Zimbra you noticed the following error in your logs: Fatal error during migration process: No connection could be made because the target machine actively refused it [ip-a...

You are migrating an archive between Office 365 tenants and you’re hitting the following error: Fatal error during migration process: Test Archive Connection Failed: The specified folder could not b...

Problem In your migration log for your Google Groups migration, you see the message: “Matching member (’email address)‘ error: Email not found in referential“. Cause The user is not present in...

To create manually a new profile in Outlook (2013 to present), Select File, Account Settings, and Manage Profiles. Select Show Profiles, then click on Add. Type the credentials for the profile, and ...

Problem During Google authentication,  the migration or Pre-Processing task fails with the following error message: Error:”invalid_grant”, Description: ” Invalid email or User ID”, Uri:” Ca...

Problem During a migration from Google Apps, you’re getting this error: Google.Apis.Requests.RequestError The user must be signed up for Google Calendar. [403] Errors [ Message[The user must be sign...

Problem During a File migration from Google Drive, the migration or preprocessing fails with the following error message: Google.Apis.Requests.RequestError Internal Error [500] Errors [ Message[Intern...

Problem During a migration from Google Apps, you’re getting the following error: ERROR: Fatal error during migration process: Unable to connect Google Apps client: [ALERT] IMAP access is disabled fo...