Configuration

Unable to access an account or mailbox. Problem During migration to Exchange or Office 365, you’re hitting the following error: Unable to access an account or mailbox. Cause Most probably, Office 36...

Problem While migrating a user to Office 365 or Exchange using Cloudiway, you see the following error : “The SMTP address has no mailbox associated with it” or “The SMTP address has no mailbox a...

Problem You see the error “Cannot find matching timezone” during the migration of an appointment. Cause During the migration of appointments, the format of attributes like the timezone has to be c...

The Cloudiway platform allows you to add a user to your collection or invite a member to a specific project with specific roles, this is useful to let someone from your organization access the invoice...

Problem During a Mail, Drive, Site, or Teams migration from or to Microsoft 365, you are hitting a 401 unauthorized error message. This error message means that we are unable to connect to your source...

By default, administrators don’t have access to any OneDrive. However, it’s possible to grant access to the accounts of your choice. This article shows how to manually grant permissions. Manually...

If you want to migrate from or to Azure Blob Storage, you need to enter your container name and the associated access key. Access to your storage account. Select a container (account name), then click...

Personal Access Token are credentials that you can use to access data using the Cloudiway Rest APIs. Go to ACCOUNT > Security Click on NEW TOKEN Enter the Name, select your Project. Set the Expirat...

This article explains how to configure a GALSync On-Premises Connector to use the Cloudiway coexistence platform for GALSync with On-Premises server.

Users in your Exchange/Office 365 organization can share free/busy calendar information with users in Google. This article explains how to configure Google Apps to use Cloudiway Coexistence server. Cl...