Configuration

Increase The Time Window In Exchange Web Services

Problem While performing a lookup of Free/Busy of one of your users in Exchange, you are able to get the availability only for the next 62 days. So while performing your requests you see the error m...

MAAS Imap Client Mode ERROR

Problem When migrating a personal Gmail mailbox, you’re hitting the following error: Fatal error during migration process: MAAS Imap client mode ERROR Cause 1 Cloudiway migration platform is a B2B m...

Invalid Impersonation Prn Email Address

Problem During migration or audit from G Suite, you have noticed the following error: “Error:”invalid_request”, Description:” Invalid impersonation prn email address.”, Uri:”” Cause The ...

Get Source Conf Error

Problem When migrating to or from OneDrive, your’re getting the following error: “Start() Error for xxx@domain.com : Get Source Conf Error : Guid should contain 32 digits with 4 dashes (xxxxxxxx-x...

Zimbra Migration: A Connection Attempt Failed

Problem While migrating from Zimbra you noticed the following error in your logs: “Fatal error during migration process: Failed to authenticate: A connection attempt failed because the connected par...

No Mailbox With Such Guid Error

Problem While migrating a user to Office 365 or Exchange using Cloudiway, you see the following error: “Test connection Error No mailbox with such guid”. Cause The target email is incorrectly conf...

Site Migration: Welcome Page Cannot Be Deleted

Problem At the beginning of your migration to SharePoint site you noticed the following error: “The item that you are trying to delete is the current welcome page and cannot be deleted.”. Cause To...

Zimbra Migration: Failed To Authenticate

Problem While migrating from Zimbra you noticed following error in your logs: “Failed to authenticate: permission denied: need right: adminLoginAs for account [user’s account]”. Cause The admin ...

Zimbra Migration: Request Not Allowed On Port

Problem While migrating from Zimbra you noticed the following error in your logs: “… System failure: Request not allowed on port [port]”. Cause The Zimbra server doesn’t accept the requests of...

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