License

Having access to the admin console as a super admin user, you can have a full picture of all the licenses that have been used (burned) and the remaining available. You can find the field “Licens...

This article explains how to pay an invoice in the Cloudiway Platform. You should use this procedure in case if you need to pay an invoice already prepared by our sales team.   To pay your invoi...

If you face this error “Initialization error: Limit of allowed licenses reached” you may need to check the limit number of licenses that a project can consume. To do so, edit the project b...

Before starting the migration, a mail, file, group, etc., you may get the message “License Is Invalid”.  This is due to the type of license you are using to migrate that source.  More in...

It is easy to purchase licenses directly online with a credit card for most migration projects. When logged into the platform, go to the upper right corner of the browser and click on Shop and select ...

During your migration, a user, site, group, etc., migration may stop with the message “License Exceeded”.  This is due to the limitations of the license you are using to migrate that sour...

The principle of delta pass is that already migrated items are never migrated again to avoid duplicates. Therefore, you cannot reuse the same license to migrate 2 times the same mailbox. If you want t...

Cloudiway offers a free limited trial license for its Mailbox, File, and Group migration tools.  This free trial is meant to allow our customers to test their configuration prior to purchasing migrat...

Let’s talk about performance: G Suite to Office 365 mail migration There are several considerations regarding email migration performance. The Cloudiway migration platform uses all available resour...

Licenses have no expiration date. Once you have purchased a license, you can use it whenever you want. However, once you have successfully migrated a user, a drive, a group or a site (meaning that the...